Privacy Policy

Privacy Policy

Last Updated: July 13, 2026

At SNM and BB Dispatch Solutions LLC, accessible from snmandbbdispatch.us, one of our main priorities is the privacy of our visitors and clients. This Privacy Policy document contains types of information that is collected and recorded by SNM and BB Dispatch Solutions LLC and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect several types of information to provide and improve our truck dispatching services to you:

  • Personal and Business Identification: Name, company name, email address, phone number, MC number, and DOT number.

  • Onboarding Documentation: Valid W-9 forms, MC Authority letters, and Certificates of Insurance (COI) that you explicitly upload through our onboarding platform.

  • Operational Details: Information regarding your truck types, active fleet numbers, equipment specifications, and preferred operating lanes.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our dispatch services.

  • Negotiate freight rates and book loads with authorized brokers and shippers on your behalf.

  • Process carrier setup packets and handle administrative paperwork.

  • Communicate with you via phone, email, or SMS regarding urgent load options, billing, and system updates.

  • Verify company legitimacy and FMCSA compliance to ensure secure freight operations.

3. Data Sharing and Third-Party Disclosures

We respect your business data and maintain strict confidentiality. Your company paperwork (W-9, COI, MC Authority) will only be shared with authorized third-party freight brokers, shippers, or factoring companies for the explicit purpose of securing, booking, and processing payments for freight loads that you have accepted. We do not sell, rent, or trade your personal or business data to third-party marketing agencies.

4. Data Security

We implement standard technical and organizational security measures to protect your uploaded documentation and business information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Log Files

SNM and BB Dispatch Solutions LLC follows a standard procedure of using log files and cookies. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are not linked to any information that is personally identifiable and are used solely for analyzing trends and administering the site.

6. Your Data Rights

Carriers and owner-operators have the right to request access to the personal data we hold, request corrections to inaccurate information, or request the deletion of their onboarding documents once service agreements are concluded.

7. Contact Us

If you wish to access, correct, or delete any personal information we have about you, or if you have any questions regarding this policy, please contact our privacy compliance team:

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